Retail plays a key role in most gyms’ day-to-day operations, while also being a visual component of the facility, so today's conversation is all about gym retail: what sales strategies work well, what doesn’t work so well; what sells, what doesn't sell. We speak with Brad Werntz, President of the two Boulders climbing gyms in Madison, Wisconsin, both of which have retail components. As a longtime gym operator and former sales representative for various climbing brands, Werntz has seen the business value of a well-managed retail area, as well as some potential pitfalls to avoid. Our host is John Burgman with music by Devin Dabney, and sponsors Strati and Essential.