Welcome back to the Climbing Business Journal podcast. Today, host John Burgman chats with Josh Haynes. Josh first made waves in the industry as an elite-level climber, crushing top-shelf grades like V14s, 514b's, 514c's. But he also worked as a routesetter, which he talks about in this episode, and he had various staff roles at several different gyms. Most recently, he was hired as the new manager of Uplift Climbing in Shoreline, Washington. John and Josh talk about what Josh has gathered from those myriad experiences and how he plans to apply his insights to the managerial role at Uplift. A lot of Josh's wisdom about climbing gym management can be applied to communication at any staff level and also in any tier of the industry, not just managerial and not just at climbing gyms. We hope you enjoy this conversation with Josh Haynes!

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