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Episode 4: The CX Experience: Aircall
Manage episode 344083380 series 3245075
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In this conversation Wass and Cary Bush discuss the ways in which Aircall has successfully carved out a beautiful niche for themselves in the CCaaS space. They have focused on the technology and are making it seamless to integrate with, easy to deploy and completely fault-tolerant with a global feel. This has allowed them to grow with a stable and reliable platform and partner with best-of-breed suppliers in certain areas like CRM and QA and WFM to compliment their capabilities well.
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