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In this episode I talk with Todd Kaufman about founding Test Double, focusing on hiring senior consultants who excel at communication and empathy. We discuss how consulting is 90% psychology, the importance of seeking to understand before being understood, and why most software projects still fail due to organizational rather than technical issues.
Links:
Chapters
1. A Snail Mail Newsletter For Devs (00:00:00)
2. Meet Todd Kaufman Of Test Double (00:03:26)
3. Why Most Agencies Set Teams Up To Fail (00:04:20)
4. Consulting As Career Accelerant (00:08:59)
5. Sales Promises vs Delivery Reality (00:12:13)
6. Setting Expectations On Quality And Pace (00:15:15)
7. Hiring Communicative Engineers (00:18:25)
8. People First: Culture, Fit, And Trust (00:22:05)
9. The Dreyfus Model In Consulting (00:25:32)
10. Psychology, Empathy, And Influence (00:29:04)
11. Assessing Leaders And Developers Fairly (00:33:07)
12. Capability vs Motivation In Testing (00:37:06)
13. When Pain Drives Change (00:41:22)
14. Bad Metrics: LOC And Story Points (00:45:25)
15. Books That Change How You Work (00:49:12)
16. How To Reach Test Double (00:52:15)
281 episodes