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Ben Pickett, the second-generation owner of Joey's Carpet Cleaning, shares his journey from childhood involvement in the family business to becoming a certified expert in the field. He discusses the impact of growing up in a family business on his work ethic, the challenges of scaling operations, and the importance of maintaining a personal touch in customer service. Ben also reflects on the future of the business, including potential expansions and the legacy he hopes to pass on to his children. He offers valuable advice for new business owners, emphasizing the significance of recognizing existing value and seeking mentorship.

Connect with Ben: https://www.linkedin.com/in/carpetcleaninglexingtonky/

https://www.joeyscarpetcare.com/

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44 episodes