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Amber Monroe: Creating Customer-Centric Cultures Through Empathy and Connection

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Manage episode 455941508 series 3421643
Content provided by Communispond and Scott D'Amico. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Communispond and Scott D'Amico or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Today, I’m thrilled to be joined by Amber Monroe, Vice President of Customer Experience at Paradigm Senior Services. With over 15 years of expertise in healthcare and customer success, Amber shares her unique insights on fostering empathy, adaptability, and meaningful connections in both personal and professional spaces. From navigating tough conversations with grace to building psychologically safe cultures, Amber’s approach to communication will leave you inspired and equipped with practical strategies. Get ready for an inspiring conversation about transforming communication into a powerful tool for growth. Let’s dive in!

Additional Resources:

► Follow Communispond on LinkedIn for more communication skills tips:

https://www.linkedin.com/company/communispond

► Connect with Scott D'Amico on LinkedIn:

https://www.linkedin.com/in/scottdamico/

► Connect with Amber:

https://www.linkedin.com/in/ambermonroe/

► Subscribe to the Communicast:

https://communicast.simplecast.com/

► Learn more about Communispond:

https://www.communispond.com

  continue reading

94 episodes

Artwork
iconShare
 
Manage episode 455941508 series 3421643
Content provided by Communispond and Scott D'Amico. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Communispond and Scott D'Amico or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Today, I’m thrilled to be joined by Amber Monroe, Vice President of Customer Experience at Paradigm Senior Services. With over 15 years of expertise in healthcare and customer success, Amber shares her unique insights on fostering empathy, adaptability, and meaningful connections in both personal and professional spaces. From navigating tough conversations with grace to building psychologically safe cultures, Amber’s approach to communication will leave you inspired and equipped with practical strategies. Get ready for an inspiring conversation about transforming communication into a powerful tool for growth. Let’s dive in!

Additional Resources:

► Follow Communispond on LinkedIn for more communication skills tips:

https://www.linkedin.com/company/communispond

► Connect with Scott D'Amico on LinkedIn:

https://www.linkedin.com/in/scottdamico/

► Connect with Amber:

https://www.linkedin.com/in/ambermonroe/

► Subscribe to the Communicast:

https://communicast.simplecast.com/

► Learn more about Communispond:

https://www.communispond.com

  continue reading

94 episodes

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