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56 What's the disconnect between your intention and the impact?

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Manage episode 477498437 series 3639725
Content provided by Deborah Sword. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Deborah Sword or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Have you made a comment that you intended as helpful and been criticized rather than thanked? Depending on how you respond in the situation, the cycle of defensive reaction either escalates or is diffused. You can decide if a conflict happens or not. We discuss two useful conflict competencies and how to use them.

Send us a text. We love hearing from you.

Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

  continue reading

57 episodes

Artwork
iconShare
 
Manage episode 477498437 series 3639725
Content provided by Deborah Sword. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Deborah Sword or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Have you made a comment that you intended as helpful and been criticized rather than thanked? Depending on how you respond in the situation, the cycle of defensive reaction either escalates or is diffused. You can decide if a conflict happens or not. We discuss two useful conflict competencies and how to use them.

Send us a text. We love hearing from you.

Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.

  continue reading

57 episodes

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