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Mental health is still one of the hardest things for people to talk about, even while more of us are willing to use words like anxiety, depression, and trauma. In this episode, Rich is joined once again by licensed clinical social worker and executive leader Jennifer Redding, founder of Harford Counseling and co-founder of Pebbles Throw Consulting, to dig into what real trauma-informed care looks like in everyday life and at work.
Jennifer breaks down why mental health has long been seen as a “character flaw,” how social media encourages self-diagnosis and labels, and why there is a big difference between a tough season and a clinical condition. She shares the origin story of Harford Counseling, explains how trauma and substance use are intertwined, and talks about the importance of treating people as whole human beings rather than separating “mental health,” “addiction,” and “life problems” into different boxes.
The conversation then shifts into the workplace. Jennifer introduces concierge behavioral health, a new arm of Harford Counseling that reimagines traditional employee assistance. She explains how trauma-informed leadership, psychological safety, and simple, consistent practices can improve retention, reduce conflict, and help people actually want to show up and do their best work.
If you are a leader, a parent, a helping professional, or simply someone who wants to better understand your own mental health, this episode will give you language, perspective, and hope.
Learn more about Jennifer and her team: HarfordCounseling.com
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Chapters
1. Celebrating 10 Years of Conversations with Rich Bennett (00:00:00)
2. Introducing Jennifer Redding and 28 Years in Behavioral Health (00:01:29)
3. Stigma, “Character Flaws,” and Why Mental Health Is Taboo (00:03:12)
4. Self-Help vs Knowing When to Ask for Professional Support (00:04:42)
5. Hard Days or Clinical Depression: Where Is the Line? (00:06:03)
6. Self-Diagnosing, Social Media, and Wearing Labels as Identity (00:06:33)
7. The Birth of Harford Counseling and Treating the Whole Person (00:10:03)
8. Trauma, Substance Use, and Why “Cure First, Then Treat Trauma” Fails (00:11:36)
9. Telehealth, Licensing Rules, and the Push for Interstate Compacts (00:12:29)
10. Good Therapists vs “Just a Therapist” and Why Quality Matters (00:15:50)
11. Big T and Little t Trauma and How People Define Their Own Trauma (00:17:34)
12. Trauma-Informed Leadership and Supporting Employees at Work (00:19:09)
13. Launching Concierge Behavioral Health: EAP on Steroids (00:20:20)
14. Sponsor Break: Harford County Living (00:21:49)
15. Why Investing in Employee Mental Health Saves Money (00:22:45)
16. Turnover, Retention, and the Real Cost of Losing Staff (00:24:35)
17. Human Connection, the Pandemic, and What Isolation Taught Us (00:26:11)
18. Psychological Safety: What It Really Means (Not Fluff) (00:28:01)
19. Teachers, School Systems, and the Silent Load They Carry (00:29:10)
20. Warehouses, Big Employers, and Building Places People Want to Work (00:29:48)
21. Simple, Intentional Practices for Leaders, Not Huge New Programs (00:31:46)
22. Jennifer’s Mission: Being a Voice for People Who Do Not Have One (00:33:32)
23. Feel-Good Stories, Inspiring Resilience, and Walking Beside Clients (00:34:33)
24. The Emotional Weight of Trauma Work and What Keeps Jennifer Going (00:35:57)
25. If You Could Not Fail, What Would You Do? Jennifer’s Leap of Faith (00:40:07)
26. Closing Thoughts, HarfordCounseling.com, and Local Podcast Shoutouts (00:43:03)
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