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Parachuting in: Nolan Armstrong on Litigation, Mediation, and Client Communication
Manage episode 473066014 series 3461956
Please enjoy this wonderful conversation with Nolan Armstrong, who is now a fulltime neutral with Signature Resolutions. Most folks will also identify him as a partner at McNamara, Ambacher, Wheeler, Hirsig & Gray, LLP where Nolan practiced for almost 20 years or as the current President for the Association of Defense Counsel of Northern California and Nevada.
This Part I of this conversation; tune in next week for Part II.
I first met Nolan in an uncommon circumstance: my client was willing to accept policy limits for a significant injury case but only if there was an opportunity to sit face to face with the defendant, and for my client to tell that person how his life had been changed. Nolan was assigned by the carrier to attend, and it was evident why the carrier picked Nolan. I observed Nolan’s empathy, openness, and patience firsthand. It is no surprise to me that Nolan has taken that quiet confidence paired with deep listening to move into helping people navigate challenging conflicts in the mediation setting. So please sit back and enjoy this deep conversation with Nolan Armstrong.
More about Nolan:
- https://signatureresolution.com/neutral-CPT/nolan-armstrong/
- htps://www.linkedin.com/in/nolan-armstrong-57a9828b/
We are now on video as well. You can watch the episodes on our Youtube channel!
Hosted by Miles Cooper
Produced by Mauro Serra | Kenji Productions
Recorded & Co-produced by Zach Morvant Music by The Sure Fire Soul Ensemble
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