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In today’s Coredump Session, François and Chris from Memfault sit down with Charles Taylor, co-founder of Ozlo Sleep, to explore the journey from Bose’s original Sleepbuds to the rebirth of a product designed to help people truly rest. The conversation traces how Ozlo revived this beloved idea, balancing power management, all-night comfort, and reliability in one of the most demanding consumer tech categories. Along the way, Charles shares lessons from bringing a hardware product back to life, testing technology people use in their sleep, and building a community that believes better rest starts with better engineering.

Key Takeaways:

  • Charlie's journey from engineering to entrepreneurship was accidental but rewarding.
  • The emotional connection users have with physical products is significant.
  • Sleep tech addresses the problem of noise disruption during sleep.
  • Kickstarter was used not just for funding but to build a community.
  • Firmware updates are crucial for improving user experience and product functionality.
  • Designing sleep earbuds involves unique challenges related to comfort and size.
  • Battery life and efficiency are critical in hardware development.
  • Sensing technology in sleep tech can provide valuable health data.
  • Testing and quality assurance are essential in product development.
  • Navigating FDA regulations is complex but necessary for medical-related devices.

Chapters:

00:00 Intro and Teasers02:02 Meet Charlie Taylor and the Ozlo Sleep Story06:13 Why Sleepbuds Exist and Why Noise Matters07:07 Rebuilding Bose’s Discontinued Sleepbuds09:15 The Hardest Parts of Hardware: Timelines and Vendors10:39 Kickstarter as Validation and Community Building15:57 Designing for Sleep: Comfort, Power, and Miniaturization23:16 The Ear as the USB to the Body: Sensing and Health Insights26:18 Testing Sleep Tech in the Real World33:34 Firmware as the Real Product and Ozlo’s Update Strategy45:38 Moving Toward Medical: FDA and Software Therapies55:17 Customer Feedback at Scale and Prioritizing What Matters

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19 episodes