How to Equip Your Customer Success Team for Revenue Conversations
Manage episode 490333911 series 3598254
In this episode, we’re getting honest about what really holds CS teams back from leading effective revenue conversations and what you, as a CS leader, can do to fix it.
You’ll learn:
✔ The core mindset shift your CSMs need before anything else
✔ Why hesitancy isn’t about discomfort with “selling”; it’s about blind spots
✔ How to build situational fluency through coaching and enablement
✔ And how to embed revenue enablement into your team’s daily rhythm, tools, and culture
If your team owns renewals or expansions or if you’re rolling out revenue responsibilities soon, this episode is your playbook.
Subscribe to CS RevSpeak!
If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing!
Connect with Us:
- Join the Conversation: Customer Success Leaders Hub on LinkedIn
- Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here.
- Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn.
- Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline.
- Visit Our Website: Explore more resources and insights. CS RevSpeak
Until next time, keep driving success and speaking the language of revenue!
22 episodes