In this episode of the Culture Focused Practice podcast, we’re kicking off a brand-new series that challenges the biggest misconceptions about culture. Spoiler: It’s not about “good vibes” and team-building retreats. Instead, culture is shaped by what you allow, tolerate, and hold people accountable for - whether you realize it or not.

I'm diving into the real, sometimes uncomfortable truth: your culture is being defined every single day by how you handle conflict, the behaviors you let slide, and the unspoken rules running the show.

We’ll cover:

✅ The sneaky ways culture issues show up in meetings and 1:1s.
✅ How to spot unspoken rules that shape your team’s behavior (for better or worse).
✅ The role of clear, consistent accountability (a.k.a. the thing most practice owners avoid).
✅ Practical steps to reinforce the culture you actually want.

This episode is a must-listen if you want to stop being “nice” at the expense of your leadership and start shaping a culture that works.

Timestamps:

00:00 Introduction and Welcome
00:18 New Series Announcement: Culture Isn’t What You Think
00:57 Episode Breakdown and Focus
01:14 Defining Culture: Beyond Team Building
08:57 Unspoken Rules and Team Dynamics
13:56 Identifying and Addressing Culture Issues
22:08 Diagnosing Your Culture
28:20 Reinforcing Desired Culture
31:37 Conclusion and Next Episodes Preview

👉 Next Steps: If this episode hit home, let’s take it further:

• Join the Culture Focused Practice Membership to get the strategies and support to actually fix your culture.
• Get on the EOS Mastermind waitlist if you're serious about streamlining your practice with EOS.
• Jump into our free EOS Facebook group, The EOS Collective for Group Practices, and connect with like-minded practice owners.

🎧 Listen, apply, and let’s build something that doesn’t just look good on paper, but actually works.