In this episode of Culture From the Heart Podcast, hosts Larry Levine and Darrell Amy are joined by Josh Hendrickson, president of Wilson Lumber Company. Josh shares his company's core values, hiring practices, and management system, emphasizing the importance of trust, accountability, and authentic leadership. He outlines how Wilson Lumber integrates its core values into daily operations and decision-making processes, particularly through the Entrepreneurial Operating System (EOS). The conversation also touches on the challenges of cultivating a positive company culture and the value of investing in employees to drive organizational success.

KEY TAKEAWAYS

• Core Values: Wilson Lumber's core values emphasize treating others well, getting all the facts, being responsible for actions, challenging oneself to grow, and doing the right thing.
• Hiring and Firing: The company hires and fires based on cultural fit, highlighting the importance of core values in their operations.
• Power of Communication: Effective and transparent communication is crucial to maintaining and growing a positive culture.
• Entrepreneurial Operating System (EOS): Implementing EOS helped transform sales meetings and fostered a culture of planning and collaboration.
• Trust and Accountability: Trusting employees and holding them accountable leads to a more committed and productive workforce.
• Leadership and Support: Leaders at Wilson Lumber focus on mentoring, coaching, and supporting their employees, helping them grow and succeed.

QUOTES

• "Accountability is a decision that someone makes to do what's required of them.
• "Our core values are inherent to being a good person."
• "It's not what happens in the halls; it's what happens in the halls that actually makes the difference."
• "EOS allows everyone to be part of the process and understand their value."
• "Trust your people... if you don't trust your people, then they're going to see right through it.
• "You get more respect from people when they see that side of you as well.

Learn more about Darrell and Larry.

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/

Connect and learn more about Josh Hendrickson.

https://www.linkedin.com/in/josh-hendrickson-wilson-lumber/

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