Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
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Content provided by John DiJulius and John Dijulius. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John DiJulius and John Dijulius or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
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Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
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201: Navigating Uncertainty: Leadership Strategies for Tough Times
Manage episode 478748265 series 2794944
Content provided by John DiJulius and John Dijulius. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John DiJulius and John Dijulius or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Summary In this conversation, John DiJulius discusses strategies for leaders to navigate staff uncertainty during economic downturns. He emphasizes the importance of over-communication, transparency, and fostering a positive work environment to maintain morale and team camaraderie. The discussion also highlights the need for leaders to focus on employee experience and customer experience as key components of business strategy during challenging times. Takeaways
…
continue reading
- Staff are nervous during economic downturns; leaders must provide certainty.
- Over-communication is essential to alleviate employee fears.
- Revisit core values and mission to guide the team.
- Create a clear, definable goal line for the team.
- Focus on employee experience to retain talent.
- Team camaraderie is crucial during tough times.
- Small team-building activities can boost morale.
- Avoid doom-scrolling; focus on positive news.
- Marketing budgets can be reduced if experiences are prioritized.
- Prepare now for future challenges to recession-proof the business.
Chapters
00:00Navigating Staff Uncertainty During Economic Downturns 04:06The Importance of Transparency and Communication 07:01Fostering Team Camaraderie and Morale 09:57Creating a Positive Work Environment Amidst ChallengesLinks
Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It
Customer Experience Executive Academy
Employee Experience Executive Academy
Schedule a Complimentary Call with one of our advisors
Subscribe
We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.
208 episodes
Share
Manage episode 478748265 series 2794944
Content provided by John DiJulius and John Dijulius. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John DiJulius and John Dijulius or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Summary In this conversation, John DiJulius discusses strategies for leaders to navigate staff uncertainty during economic downturns. He emphasizes the importance of over-communication, transparency, and fostering a positive work environment to maintain morale and team camaraderie. The discussion also highlights the need for leaders to focus on employee experience and customer experience as key components of business strategy during challenging times. Takeaways
…
continue reading
- Staff are nervous during economic downturns; leaders must provide certainty.
- Over-communication is essential to alleviate employee fears.
- Revisit core values and mission to guide the team.
- Create a clear, definable goal line for the team.
- Focus on employee experience to retain talent.
- Team camaraderie is crucial during tough times.
- Small team-building activities can boost morale.
- Avoid doom-scrolling; focus on positive news.
- Marketing budgets can be reduced if experiences are prioritized.
- Prepare now for future challenges to recession-proof the business.
Chapters
00:00Navigating Staff Uncertainty During Economic Downturns 04:06The Importance of Transparency and Communication 07:01Fostering Team Camaraderie and Morale 09:57Creating a Positive Work Environment Amidst ChallengesLinks
Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It
Customer Experience Executive Academy
Employee Experience Executive Academy
Schedule a Complimentary Call with one of our advisors
Subscribe
We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.
208 episodes
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Similar to Customer Service Revolution
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
…
continue reading
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
The fun email marketing podcast. Sell more of your online courses, grow your membership and bring in more coaching clients with email marketing that doesn't stink. Sound good? Then join your fellow Email Marketing Heroes for your weekly dose of fun, practical, yet brutally honest email marketing advice. You can listen in to a piping hot, fresh episode every 'Email Marketing Wednesday' or if you prefer learning with your eyes instead of your ears, we turn each episode into a full written blog ...
…
continue reading
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Go offline with the Player FM app!
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