Some agents make it effortless for investors to buy. Others kill the deal without even realising it. Ilse shares the best—and worst—agent experiences she’s seen lately, plus the one piece of advice every agent needs if they want repeat investor business. Real stories, real mistakes, and practical lessons you can use tomorrow.

Timestamps:

0:00 – Introduction

2:00 – Listening and Genuine Service

3:30 – Going the Extra Mile

4:45 – Communication and Care

5:52 – The Importance of Listening and Clarity

8:40 – Using Data and AI Tools like ChatGPT

10:45 – Final Thoughts

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