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Dubai is rewriting the rules of customer experience. Join us as we uncover the bold vision driving this groundbreaking city, an ambitious, human-centric masterpiece with a 600-year strategy at its core.
Jad Hindy shares powerful insights into how Dubai’s unique culture of ambition, experimentation, and empowerment transforms CX's future. From seamless personalization to innovation born from courage, we explore how this global hub sets the standard for excellence.
This episode isn’t just about a city, it’s a masterclass in how CX can redefine economies, communities, and human connections on a global scale.
Jad Hindy on LinkedIn: linkedin.com/in/jadhindy
Learn more about Jad's work at their website: https://linktr.ee/expocitydubai

Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi

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144 episodes