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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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The future of customer experience is evolving fast. In this episode, we sit down with Patricia Osorio, co-founder of Birdie AI, to explore how AI-driven insights are changing the way businesses understand and serve their customers.
We discuss how Birdie AI is breaking down data silos, revealing hidden opportunities, and replacing traditional journey mapping with real-time insights. Patricia shares how businesses can move beyond dashboards and make confident, data-driven decisions that improve retention, engagement, and revenue.
Join us as we dive into:
✔️ The power of AI in customer experience
✔️ How to unlock hidden customer insights
✔️ The shift from static data to real-time decision making
✔️ What businesses need to stay competitive in a changing world
This is the first in a series following Birdie AI’s journey from Miami to San Francisco to Brazil. Get ready for a candid look at innovation, strategy, and the future of CX.
Patricia Osorio on LinkedIn: linkedin.com/in/patriciaomg
Learn more about Patricia's work at their website: https://birdie.ai/
Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi
144 episodes
