In a conversation between host Dan Dodson and cybersecurity expert Phil Alexander, they delved into the critical role of relationships and fundamentals in managing cyber events, especially within the healthcare industry. Phil, with 25 years of experience, emphasized the importance of building strong relationships with organizational leaders and external partners. He shared insights from his career, like launching a cybersecurity advisory firm and tackling cyber threats such as ransomware. The discussion covered the emotional and operational challenges during security breaches, stressing the need for proper incident response planning, transparent communication, and teamwork. Phil advocated for focusing on basic cybersecurity practices over chasing new technologies, highlighting the significance of effective management and collaboration in minimizing disruption and anxiety for both staff and patients.