#91 How Kim Smets, VP Data & AI At Telenet, Scales Enterprise AI With Strategy, People, And Purpose DataTopics: All Things Data, AI & Tech podcast

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#91 How Kim Smets, VP Data & AI at Telenet, Scales Enterprise AI with Strategy, People, and Purpose

Chapters

1. #91 How Kim Smets, VP Data & AI at Telenet, Scales Enterprise AI with Strategy, People, and Purpose (00:00:00)

2. Starting In Early AI (00:00:02)

3. Moving Into Telco Marketing (00:01:47)

4. Launching The Vigo Bundle (00:02:52)

5. Returning To Data And AI (00:04:31)

6. Strategy: CX As North Star (00:05:13)

7. Segment Of One In Action (00:05:25)

8. Generative Chatbot Rollout (00:06:18)

9. Balancing Predictive And Generative (00:07:17)

10. Keeping Pace With Rapid Change (00:08:45)

11. The 5P Framework (00:09:45)

12. Early Challenges And Fragmentation (00:12:00)

13. Making Data Easy, Relevant, Famous (00:13:26)

14. Shift To Product Management (00:15:03)

15. Governance As Rules Of The Game (00:16:56)

16. Leadership Style And Empowerment (00:18:25)

17. Talent Hub And Mobility (00:20:25)

18. Attracting And Developing Talent (00:21:42)

19. Leadership Lessons And Closing (00:23:04)

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