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In this episode of Design Different, Jake dives deep into why truly effective design sometimes requires making decisions that aren't immediately popular. He explores why the most valuable insights are often the hardest to deliver, especially to founders who are emotionally invested in their products. Using real-world experiences and practical strategies, Jake reveals how embracing discomfort and navigating challenging conversations can transform user experience, boost business outcomes, and build lasting trust. This episode is for anyone committed to creating impactful, meaningful work—even when it means being temporarily unpopular.
Read more: https://www.jakeburdess.com/half-my-clients-hate-me/
25 episodes