))
Ep#35: The Anatomy of an Experience
Manage episode 436530126 series 3444958
Content provided by Dr. Dani Chesson and Designer Peter Allan, Dr. Dani Chesson, and Designer Peter Allan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Dani Chesson and Designer Peter Allan, Dr. Dani Chesson, and Designer Peter Allan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Experience — a term that's become ubiquitous in business, but do we really know what we mean when we say Customer Experience, Employee Experience, Patient Experience, and the like? In this episode, Dr Dani and Designer Peter explore the anatomy of an experience.
In this episode, you will:
• learn what is meant by experience
• understand the macro and micro-moments that shape an experience
• discover practice insights on designing an experience
49 episodes
Share
