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Content provided by Stacy Sherman and Doing CX Right®‬. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stacy Sherman and Doing CX Right®‬ or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
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160. Revolutionize Customer Service with AI: How to Make $1M Without Extra Hires | Eric Skeens

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Manage episode 463394546 series 2907625
Content provided by Stacy Sherman and Doing CX Right®‬. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stacy Sherman and Doing CX Right®‬ or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Can your company thrive without adding headcount?

One company increased revenue by $1M using AI strategically - while keeping service personal. In this episode, Stacy Sherman and Eric Skeens, CEO of Three Tree Tech, break down how to balance technology and human connection in customer experience. Learn why understanding your business processes must come before any tech implementation, how to identify the right moments for AI integration, and practical ways to protect customer data while leveraging it for growth.

Get actionable strategies for companies with limited budgets, plus crucial insights on bridging the gap between IT and CX teams.

Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here.

Grow as a CX Professional with our numerous Resources.

Book time with Stacy here.

  continue reading

175 episodes

Artwork
iconShare
 
Manage episode 463394546 series 2907625
Content provided by Stacy Sherman and Doing CX Right®‬. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stacy Sherman and Doing CX Right®‬ or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Can your company thrive without adding headcount?

One company increased revenue by $1M using AI strategically - while keeping service personal. In this episode, Stacy Sherman and Eric Skeens, CEO of Three Tree Tech, break down how to balance technology and human connection in customer experience. Learn why understanding your business processes must come before any tech implementation, how to identify the right moments for AI integration, and practical ways to protect customer data while leveraging it for growth.

Get actionable strategies for companies with limited budgets, plus crucial insights on bridging the gap between IT and CX teams.

Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here.

Grow as a CX Professional with our numerous Resources.

Book time with Stacy here.

  continue reading

175 episodes

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