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Content provided by Stacy Sherman and Doing CX Right®‬. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stacy Sherman and Doing CX Right®‬ or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
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170. How to Move From Customer Success or Service to CX Leadership | Stacy Sherman

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Manage episode 475646100 series 2907625
Content provided by Stacy Sherman and Doing CX Right®‬. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stacy Sherman and Doing CX Right®‬ or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Wondering how to move from customer success or service into a true customer experience leadership role—without needing a new title?

In this episode, Stacy Sherman explores what it really means to lead CX from wherever you sit in the organization. If you're looking to expand your influence, gain visibility, and make a broader impact on your company’s customer journey, this conversation is for you.

Discover the mindset shifts and strategic actions that can set you apart—and why now might be the perfect time to step into a CX leadership path.

Book time with Stacy through this link.

Access our FREE Customer Experience Audit Tool: Click here.

Learn more at DoingCXRight.com.

Grow as a CX Professional with our numerous Resources.

  continue reading

175 episodes

Artwork
iconShare
 
Manage episode 475646100 series 2907625
Content provided by Stacy Sherman and Doing CX Right®‬. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stacy Sherman and Doing CX Right®‬ or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Wondering how to move from customer success or service into a true customer experience leadership role—without needing a new title?

In this episode, Stacy Sherman explores what it really means to lead CX from wherever you sit in the organization. If you're looking to expand your influence, gain visibility, and make a broader impact on your company’s customer journey, this conversation is for you.

Discover the mindset shifts and strategic actions that can set you apart—and why now might be the perfect time to step into a CX leadership path.

Book time with Stacy through this link.

Access our FREE Customer Experience Audit Tool: Click here.

Learn more at DoingCXRight.com.

Grow as a CX Professional with our numerous Resources.

  continue reading

175 episodes

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