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Are you creating a culture where your team feels comfortable giving you honest feedback?

As a seasoned Turnaround and Growth CEO, Marwa leads organizations through pivotal stages of their development across various industries, with a specialization in financial services and technology. Marwa’s approach combines deep operational insight with innovative strategies, empowering teams to execute on a clear vision while tackling complex market dynamics, particularly in the fast-evolving fintech space.

Kelly and Marwa cover:

01:22 Marwa's background as a "business nerd"
02:52 Her diverse industry experience and people-first leadership
04:05 How they met through Assetbook's marketing needs
04:46 Working with a spouse
09:53 Why women should accept credit and celebrate wins
12:06 Why it's often easier to take criticism than praise
13:04 Culture vs. perks in the workplace
14:28 Building genuine open-door policies and feedback culture
15:14 The importance of client appreciation
16:56 Leadership’s role in protecting teams
17:55 Spot bonuses and employee recognition
19:21 Recognition's impact on culture
21:25 Marwa’s venture “Forked Up” helping small restaurants
25:57 Marwa’s “Don’t Do That” – don’t be the smartest in your echo chamber
27:55 Creating safe spaces for honest feedback
29:07 Bringing solutions, not just problems
31:21 Assuming positive intent in tough conversations
33:07 Advice for leaders lacking feedback-friendly cultures
34:33 Marwa’s love for her bold career journey

Connect with Kelly Waltrich:

Connect with Marwa Zakharia

About Our Guest:

As a seasoned Turnaround and Growth CEO, Marwa leads organizations through pivotal stages of their development across various industries, with a specialization in financial services and technology. Whether revitalizing underperforming operations or driving scalable, sustainable growth, she has a proven track record of navigating challenges and identifying key opportunities for expansion. Marwa’s approach combines deep operational insight with innovative strategies, empowering teams to execute on a clear vision while tackling complex market dynamics, particularly in the fast-evolving fintech space.

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Chapters

1. Don’t Create an Echo Chamber with Marwa Zakharia, MZ Global Consulting (00:00:00)

2. Marwa's background as a "business nerd" (00:01:22)

3. Marwa's diverse industry experience and people-first leadership approach (00:02:52)

4. How Marwa and Kelly met through AssetBook's marketing needs (00:04:05)

5. The unique dynamic of working with a spouse (00:04:46)

6. The importance of women accepting credit and celebrating wins (00:09:53)

7. Why it's often easier for women to take criticism than praise (00:12:06)

8. The difference between culture and perks in the workplace (00:13:04)

9. Creating a genuine open-door policy and encouraging honest feedback (00:14:28)

10. The importance of client appreciation (00:15:14)

11. How leadership sets the tone for protecting team members (00:16:56)

12. Using spot bonuses and recognition to show appreciation (00:17:55)

13. The impact of recognition on company culture (00:19:21)

14. Marwa's new venture, "Forked Up," helping small restaurants with marketing (00:21:25)

15. Marwa's "Don't Do That" – don't be the smartest person in your echo chamber (00:25:57)

16. Creating an environment where team members feel comfortable sharing feedback (00:27:55)

17. The importance of bringing solutions, not just problems (00:29:07)

18. The value of assuming positive intent in difficult conversations (00:31:21)

19. Advice for leaders who lack a feedback-friendly culture (00:33:07)

20. Marwa's love for her career adventures and aggressive approach to growth (00:34:33)

20 episodes