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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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In this episode of EdTechPeople, Matthew Setchell speaks with Jack Marshall, the Senior IT Operations Manager at DRB Ignite.
They discuss the evolving role of IT in education, the importance of practical experience over formal qualifications, and the need for a supportive team culture.
Jack shares insights on learning by doing, the value of mentorship, and the challenges of career progression in IT.
They also explore the significance of standardization in IT infrastructure and the necessity of bridging the technical divide for effective communication within educational settings.
In this conversation, Jack and Matthew discuss the importance of team culture, dynamic help desk management, and the transition to a more structured ITIL framework.
They explore the challenges and successes of cloud migrations in educational settings, emphasizing the need for contextual awareness in IT support.
The discussion also touches on the future of technology in education, including the potential of AI and the importance of strategic planning in IT.
30 episodes
