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Chris Simmance, Founder of OMG Centre, opens up about the hard leadership lessons learned through emotional reactions to business setbacks and poor financial management in agency life.
• Letting emotional responses to client departures negatively impact team management
• Acknowledging how leadership mistakes create lasting negative impressions that can't be fixed with apologies
• Taking business losses personally while attributing wins to others
• Failing to properly understand financial numbers despite having management accounts
• Experiencing cash flow crises when client departures coincided with new hires
• Not properly provisioning for expenses like VAT bills
• Learning significant lessons that led to starting additional agencies
• Expanding into multiple businesses outside the digital industry through openness to learning
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Chapters

1. Discussing Business Fuck-ups (00:00:00)

2. Leadership Mistakes and Emotional Management (00:00:15)

3. Financial Struggles and Cash Flow Issues (00:01:31)

4. Learning and Business Expansion (00:02:17)

94 episodes