Artwork
iconShare
 
Manage episode 451151276 series 3597869
Content provided by enterprisinginsights. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by enterprisinginsights or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Keith Kirkpatrick, research director with The Futurum Group, discusses two events he attended: Smartsheet Engage in Seattle and Zendesk’s AI Summit in New York. He focuses on each company's pricing models, use of AI and automation, and efforts to meet customers' needs by reducing user friction.

  continue reading

17 episodes