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In this episode of EOS-Traction for Your Workplace Goals, EOS Certified Implementer Michele Mollard welcomes a brother-and-sister team Lindsay VanDyken and Mark Paulson from Budget Blinds in Holland, Michigan.

We explore how this sibling team moved from capacity crunch to clarity by adopting EOS - and their decision not to self-implement, but instead, chose the guidance of an EOS implementer. The story shows why clean tools, a steady cadence and outside facilitation turn good intentions into real traction.
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EOS-Traction for Your Workplace Goals is a Livemic Communications production.

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Chapters

1. Welcome And Guest Introductions (00:00:00)

2. Why EOS Came Onto The Radar (00:00:36)

3. Mapping The Entire Customer Journey (00:02:28)

4. Hitting Capacity And Facing Scale (00:03:16)

5. Self-Implementing Versus Hiring A Coach (00:04:15)

6. The Decision: Speed Over DIY (00:05:16)

7. Wearing Too Many Hats Problem (00:07:23)

8. Choosing A Facilitator You Trust (00:09:46)

9. From Chaos To Structure And Clarity (00:12:17)

10. Laying The Foundation Before Growth (00:15:20)

11. Employees Owning The Process (00:17:22)

12. Why Self-Implementation Takes Longer (00:19:10)

13. Advice For Leaders On The Fence (00:21:01)

14. Closing And Subscribe Prompt (00:22:30)

20 episodes