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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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Episode's Topic: Omnichannel Marketing
Episode's Description: Customers want personalized interactions with your brand, and they want it on whatever channel is most convenient at the moment. In response, companies are investing in an automated omni-channel experience. By doing so, they can connect with potential and current customers with the information that will lead them to the next stage of the buying journey.
Table of Contents:
- A Customer-Centric Paradigm Shift
- Setting the Scene for Automation
- Creating a Customer-Centric Plan
- Omni-Channel Automation FAQs
- Conclusion
Original Article: https://exponea.com/blog/create-your-own-fully-automated-omni-channel-customer-experience
15 episodes
