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This week on the Financial Planner Life podcast, Sam Oakes speaks with James Westpfel, a financial planner at Foster Denovo, who shares his career journey from self-employed to employed and how going hyper-local helped him build a thriving client base from scratch.
After 22 years working in a building society, James made the leap into self-employment. With no client book and no lead funnel, he turned to his local community for opportunity. His strategy? Show up in person, build trust and offer financial guidance where people needed it most.
By setting up a weekly financial advice clinic in a local community library, James became a familiar, approachable presence. That hyper-local client strategy helped him win over 40 clients organically, through word of mouth and relationships built face-to-face.
In this episode, James opens up about:
✅ His transition from redundancy to retraining as a financial planner
✅ The highs and lows of being a self-employed financial planner
✅ How he used a hyper-local strategy to win clients and build trust
✅ Why he moved to an employed role at Foster Denovo
✅ How structure and support have helped him thrive, managing a book of 170 clients
✅ What financial planners should consider when choosing between self-employed and employed paths
If you're exploring a financial planner career, looking for new ways to connect with clients, or considering the realities of self-employed vs employed advice, this episode is packed with insight and real-world experience.
00:00 – Intro: Why finding clients is the hardest part
00:30 – Redundancy after 22 years in banking
01:45 – From cashier to branch manager: James’ early career
04:00 – The reality of high street banking and community connection
06:20 – Is banking still a good route into financial planning?
08:00 – Retraining at 42: Overcoming fears and starting again
09:40 – Finding opportunities after qualification
10:20 – Choosing the self-employed route in financial advice
11:30 – The biggest challenge: confidence and standing out
12:40 – The hyper-local idea that changed everything
14:00 – Setting up a financial advice clinic in a community library
16:00 – Becoming “The Library Guy” and winning 40+ clients
18:10 – Why James works with clients of all wealth levels
19:40 – Building a referral network with care and integrity
22:00 – Hyper-local visibility: how trust builds trust
24:00 – Connecting with local businesses and schools
26:30 – From library pop-ups to career opportunities
27:20 – Why James chose to join Foster Denovo
29:00 – Managing 170 clients: structure, support, and growth
30:30 – Balancing work, family, and purpose
32:00 – Keeping the community work alive at Foster Denovo
34:00 – Advice for planners considering employed vs self-employed
36:00 – Final thoughts: trust, career clarity, and client care

Be sure to follow Financial Planner life on YouTube for extra content about career development within Financial Planning.

Reach out to [email protected] in regards to sponsorship, partnerships, videography or podcast production.

Want to appear on the Financial Planner Life podcast? Drop Sam a message.

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Chapters

1. From Banking To Advice (00:00:00)

2. Face-To-Face Skills That Matter (00:02:10)

3. Redundancy And The Exam Gauntlet (00:04:25)

4. Choosing Self-Employment (00:06:55)

5. Cracking Client Acquisition (00:08:55)

6. The Library Pop-Up Idea (00:11:10)

7. Word Of Mouth And Social Proof (00:13:40)

8. Advice For Everyone, No Barriers (00:16:00)

9. Building A Trusted Referral Network (00:18:20)

10. Hyperlocal Marketing Playbook (00:21:00)

11. From Self-Employed To Foster Denovo (00:24:00)

12. Structure, Support And Impact (00:26:20)

13. Keeping The Library Sessions (00:28:10)

14. Managing A Legacy Client Book (00:30:00)

15. Guidance For Bankers Considering Advice (00:32:00)

16. Closing Reflections And Takeaways (00:35:30)

255 episodes