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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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This week on Fixed Ops Mastermind we are joined by Scott Brown, technician & owner of Connie & Dick’s Auto Service Center, as well as manager of Diagnostic Network! Tune in as he dives into making the most of the collaborative relationship between dealers and independent shops!
Where to find Scott Brown:
https://www.connieanddicks.com/
https://www.linkedin.com/in/scott-brown-diag?trk=public_post_feed-actor-name
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#dealerships #smallbusiness #familyowned #autoshops
- (00:00) - Intro
- (01:23) - Bridging the Gap - Customer Service and Collaboration
- (14:20) - Staying Competitive - Technology and Expertise
- (28:05) - Building a Strong Team - Recruitment and Development
112 episodes
