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Independents Day with Scott Brown
Manage episode 474410891 series 3607050
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This week on Fixed Ops Mastermind we are joined by Scott Brown, technician & owner of Connie & Dick’s Auto Service Center, as well as manager of Diagnostic Network! Tune in as he dives into making the most of the collaborative relationship between dealers and independent shops!
Where to find Scott Brown:
https://www.connieanddicks.com/
https://www.linkedin.com/in/scott-brown-diag?trk=public_post_feed-actor-name
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#dealerships #smallbusiness #familyowned #autoshops
- (00:00) - Intro
- (01:23) - Bridging the Gap - Customer Service and Collaboration
- (14:20) - Staying Competitive - Technology and Expertise
- (28:05) - Building a Strong Team - Recruitment and Development
100 episodes
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