In this episode of Founders Future, with host Milan Kohut, we sit down with Tim Jeffries, the founder of Smooth Ops Consulting and Australia's only certified Notion consultant. Tim shares his unique journey from working at the intersection of people, systems, and technology in the dot-com bubble and non-profit sectors to discovering his passion for helping scaling businesses. He reveals the origin story of his company, which began when he helped a law firm triple in size by implementing clear operational systems, and how that success paved the way for his consulting business.

Tim delves into the core of his work, explaining how he helps SMEs that are scaling so quickly their operations can't keep up. He emphasizes that his approach is different from typical "Notion builders"; he first helps clients step back and map their entire digital operating system before building tailored solutions. The conversation also covers the challenges of scaling a bespoke service business, his reliance on word-of-mouth and strategic partnerships with Notion, and his future goals to structure his business to serve more clients by building a team, moving beyond the current model where he and his wife handle everything.