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Behind every successful business, there’s a story you don’t hear—the sleepless nights, the moments of doubt, and the determination to keep going when everything feels impossible. That’s what Unbreakable Business is all about. Join host Akua Konadu each week as she sits down with entrepreneurs who share the raw, real side of their journey—the roadblocks they faced, the challenges they overcame, and the stories that don’t make the highlight reel, but the the ones that matters the most. If you’ ...
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Ever had one of those experiences where you walk out of a business shaking your head, wondering how they’re even still in business? That was me this week… at the bank. In this episode, I’m sharing what might just be the WORST customer experience I’ve ever had, and I’m fired up about it.
We’re breaking down exactly what happened, why it was such a train wreck, and more importantly, what every business owner can learn from it. Taking care of the customer isn’t complicated — yet so many companies still get it wrong. If you want to build a winning business, this episode is your wake-up call.
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