Greg Grabowski of Hospice Insights joins us to discuss new ways to engage with hospice and to work toward having funeral directors move further up the continuum of care chain.

Building a Comprehensive Hospice CRM: "We do lots of engagements throughout the course of the day. We download every little single idea that we have that have worked.”

The Role of Social Workers in Hospice Care: "One of the elements of a social worker is that you listen to what patients and families need, and you never put your own personal viewpoint on it."

Bridging the Gap in End-of-Life Care: "There's no reason why eventually funeral directors can't say, now that I've proved value, when you talk to families ... you might want to say, "This is a really great funeral home. They partner with us. They do great care."

Click here for complete show notes.