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EP #16 The Art of Self-Care: How Collage Spa Creates a Community of Connection
Manage episode 484829626 series 3648599
The wellness journey can be challenging, especially when quality services require a long commute. Brian Lam, owner of Collage Spa, recognized this gap in Fredericksburg and created something extraordinary - a sanctuary where premium spa experiences typically found in major cities became accessible locally.
When Brian moved from New York in 2010, he brought with him not just expertise in massage and skincare, but a vision for what self-care should feel like. "There were things I enjoyed that were further away, and I felt like I could bring that here," he shares. Today, Collage Spa operates three thriving locations across Fredericksburg, Culpeper, and Spotsylvania, offering a comprehensive range of services from massages and skincare to nails, acupuncture, waxing, and hydrafacials.
What makes Collage truly special goes beyond its services. As a former therapist himself, Brian created a business that occupies the sweet spot between franchise operations and individual practitioners. "I know what it's like to be in the room," he explains, which has shaped his approach to supporting staff while maintaining the highest standards for clients. This philosophy has paid dividends - after 15 years in business, Collage boasts impressive staff retention rates and a loyal customer base.
The name "Collage" perfectly captures Brian's vision - just as an art collage combines different elements to create something beautiful, guests can mix and match services to craft their perfect self-care day. Whether you're seeking a quick escape from parenting responsibilities, a bonding experience with your child through parent-child nail services, or a social outing with friends before dinner downtown, Collage provides the setting for meaningful connections.
As Brian aptly puts it, Collage is "the spa where everyone knows your name" - a testament to the community they've built. His heartfelt message resonates beyond business: "Self-care has real value in your life... I want to empower people to do it." Experience the difference for yourself by visiting www.collagespa.com or calling to customize your perfect spa day.
Brian Lam
Collage Spa
(540) 479-6470
Chapters
1. Introducing Brian Lamb of Collage Spa (00:00:00)
2. Building a Customer-Staff Focused Business (00:03:51)
3. Personal Life and Challenges (00:06:59)
4. Self-Care Philosophy and Community Connection (00:10:37)
5. Contact Information and Episode Wrap-up (00:14:08)
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