Pete talks with Max Coon, founder and CEO of Toico Industries about Sanitation Manager or SanMan, the new software solution for portable restroom operators.

Max takes listeners on a compelling journey through his 32 years in the portable sanitation industry. Reflecting on his beginnings working for his father-in-law's rental business, Max recounts the challenges he faced in sourcing products tailored to the sanitation sector. This struggle was the catalyst for Toico's creation in 1997, with a mission to offer specialized solutions for portable restroom operators. Through perseverance and an unwavering focus on customer needs, Toico has evolved into a leading provider in the industry with locations in both Utah and Georgia.

The episode explores the innovative aspects of Toico's operations, particularly the launch of SanMan, a comprehensive software solution aimed at enhancing the efficiency of portable restroom management. Max discusses how SanMan was developed organically from real-world needs, emphasizing its practical design and user-friendly interface. Key features such as automated routing, real-time tracking, and integrated billing systems are highlighted as transformative tools for operators looking to streamline their workflows and improve service delivery. Max also addresses concerns about the software's adaptability, assuring potential users that SanMan is designed to accommodate existing operational practices without forcing significant changes.

In a discussion about the onboarding experience for new users, Max stresses the importance of personalized support to ensure a smooth transition. With no upfront installation fees and a commitment to customer satisfaction, Toico positions SanMan as an accessible solution for operators of all sizes.

The episode concludes with an exciting offer for listeners, reinforcing Toico's dedication to empowering sanitation professionals and enhancing industry standards through innovative solutions.

Takeaways:

• Max Coon's journey in the toy industry began in 1992, with significant operational experience.
• Toico Industries was established in 1997 to provide tailored solutions for the portable sanitation sector.
• SanMan software was developed organically to meet the specific needs of sanitation operators.
• SanMan allows operators to customize their processes without a complete overhaul of their operations.
• The onboarding process for SanMan is personalized, ensuring users are comfortable before full adoption.
• Toico offers a generous in-store credit for listeners who sign up for SanMan software and refer to the Get Flushed Podcast.

Visit www.toico.com to learn more about Toico

Visit https://www.getflushed.online/episode/software to hear Pete's first episode about software