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From knocking on doors in the rain to leading one of Glasgow’s most energetic sales operations, Garry Beattie has lived the full contact-centre journey.

In this episode, Garry shares:

  • His early lessons in face-to-face sales and how they shaped his leadership style

  • The role of support, recognition, and development in building strong teams

  • Why outbound sales is still thriving when done with honesty and heart

  • The “SAS mentality” that drives his team’s culture and performance

  • How Betr develops leaders from within and celebrates success the right way

A must-listen for anyone in outbound sales or people leadership.

👏 Brought to you by Betr Outsourcing — champions of proactive, high-performing contact-centre teams.

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244 episodes