In this revealing episode of Getting to the Bottom Line, host Stephanie Smith sits down with entrepreneur Glenn Bostock, a former cabinet‑maker, elevator‑interior innovator, and now a passionate advocate for what he calls “Human Business.” Glenn shares his unlikely journey from working in a barn to engineering patented elevator‑remodel kits used nationwide, and ultimately building a thriving business focused on people, purpose, and continuous improvement.
Together, they unpack why many business owners underestimate the true cost of disengaged employees, and how reframing “mistakes” as opportunities can transform both workplace culture and profit margins. Glenn walks listeners through practical systems he’s put in place — from post‑it improvement boards and daily “one‑hour fixes,” to a philosophy that rewards transparency and collaboration over fear and punishment.
If you’ve ever wondered how to build a team that’s motivated, aligned, and driven — or why the most successful companies are often the most human — this episode offers a breakthrough mindset. Expect real‑world stories, actionable strategies, and powerful inspiration for creating a business that not only makes money, but makes meaning.

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My name is Stephanie Smith, owner of New Light Financial Solutions, and we help business owners walk the one clear path to generating more cash in their business. To learn more, visit us online at https://newlightfs.com/
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