Artwork
iconShare
 
Manage episode 314058962 series 3149629
Content provided by Jeffrey R Kushmerek. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeffrey R Kushmerek or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

As part of a new focus with the podcast, we kicked off our first case study with Steve of GrowthLab Finance-as-a-Service. Steve dives in and talked about the move to use CSM's when their customers asked for a different engagement model. Steve talks about how having CSM's gets him closer to his goal of "making things boring again." Some good chat here around net retention, QBR's and implementation.

  continue reading

63 episodes