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Perception Is Everything: How You Show Up (Even on a Tuesday at 4:30)

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Manage episode 481997915 series 2826469
Content provided by Debra Coleman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Debra Coleman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

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"Sometimes it's not what you say, but how you say it that makes all the difference."

Ever had one of those service experiences that just stuck with you? In this week’s mini episode of Have a Seat, I share a recent interaction with a rental car company that got me thinking about the power of perception—and how admin professionals are often the first impression, the voice, and the vibe of the entire organization.

Whether you’re answering the phone, drafting an email, or greeting a guest, how you show up matters (even on a random Tuesday at 4:30). Tune in for a quick, honest reminder of why your presence as an admin pro carries more weight than you think—and how stellar communication can leave a lasting impact.

Support the show

Visit the Have A Seat website for more episodes at: www.haveaseatconversations.com or even better, leave me a quick voicemail at: https://www.haveaseatconversations.com/voicemail/ and let's continue the conversation.
Thanks for listening!

  continue reading

279 episodes

Artwork
iconShare
 
Manage episode 481997915 series 2826469
Content provided by Debra Coleman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Debra Coleman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Send us a text

"Sometimes it's not what you say, but how you say it that makes all the difference."

Ever had one of those service experiences that just stuck with you? In this week’s mini episode of Have a Seat, I share a recent interaction with a rental car company that got me thinking about the power of perception—and how admin professionals are often the first impression, the voice, and the vibe of the entire organization.

Whether you’re answering the phone, drafting an email, or greeting a guest, how you show up matters (even on a random Tuesday at 4:30). Tune in for a quick, honest reminder of why your presence as an admin pro carries more weight than you think—and how stellar communication can leave a lasting impact.

Support the show

Visit the Have A Seat website for more episodes at: www.haveaseatconversations.com or even better, leave me a quick voicemail at: https://www.haveaseatconversations.com/voicemail/ and let's continue the conversation.
Thanks for listening!

  continue reading

279 episodes

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