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How Online Booking Cut Call Center Costs and Improved Patient Experience for My Health Onsite

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Manage episode 489086972 series 3255313
Content provided by John Lynn. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Lynn or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

[SPONSORED] Tired of clunky patient scheduling systems that frustrate users and overload your call center? This video breaks down how one healthcare organization got 80% of patients to book appointments online—with zero provider pushback and major cost savings.

You’ll learn how reason-for-visit logic, targeted rollouts, and smart workflow decisions can make self-scheduling a true asset—not another IT headache. Perfect for CIOs, VPs of IT, and digital leaders looking for real-world strategies that work.

👉 What do you think of the shift toward smarter scheduling workflows? Drop a comment below and share your experience.

🔔 Don’t forget to subscribe for more content on AI in healthcare, EHR innovation, and practical tech wins for healthcare IT leaders.

  continue reading

702 episodes

Artwork
iconShare
 
Manage episode 489086972 series 3255313
Content provided by John Lynn. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Lynn or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

[SPONSORED] Tired of clunky patient scheduling systems that frustrate users and overload your call center? This video breaks down how one healthcare organization got 80% of patients to book appointments online—with zero provider pushback and major cost savings.

You’ll learn how reason-for-visit logic, targeted rollouts, and smart workflow decisions can make self-scheduling a true asset—not another IT headache. Perfect for CIOs, VPs of IT, and digital leaders looking for real-world strategies that work.

👉 What do you think of the shift toward smarter scheduling workflows? Drop a comment below and share your experience.

🔔 Don’t forget to subscribe for more content on AI in healthcare, EHR innovation, and practical tech wins for healthcare IT leaders.

  continue reading

702 episodes

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