In the first episode of our Autumn Series – Code to Care – we explore one of the most talked-about shifts in modern clinical practice: AI-powered medical scribes. These intelligent assistants are transforming more than just note-taking — they’re redefining the doctor-patient dynamic itself.

Once seen as mere transcription tools, today’s AI scribes are evolving into context-aware companions, capable of summarizing clinical encounters in real time, flagging diagnostic cues, suggesting billing codes, and even helping reduce physician burnout by restoring eye contact and empathy in the consultation room.

Joining me is Dr. Kieran McLeod, a South African-trained medical doctor who is now the Head of Medical Knowledge at Heidi Health, an ambient AI-Medical Scribe platform based in Melbourne.

We unpack the technology behind AI scribes, what it means for data privacy and patient trust, and the ethical questions it raises. And of course, we ask the big one: what’s next for AI in clinical settings?

Whether you're a clinician, technologist, or just curious about the future of healthcare, this conversation is packed with insight.

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Heidi Health