In this special episode of Heart2Heart Senior Radio, host Juan Gallo is joined by co-host Dani Olea, Director of Community Relations at Heart2Heart, to celebrate their 15th anniversary, the journey of service, growth, and community connection. Together, they reflect on 15 years of impact and introduce a powerful conversation with one of their most trusted community partners: John Jackson, Sales Director for Humana in Broward and Palm Beach Counties.

John shares valuable insights into:
✅ What Medicare Advantage and Supplemental Plans really are
✅ Why seniors feel overwhelmed by mailers, TV ads, and in-person pitches
✅ How Humana trains and certifies their agents to prioritize education over sales
✅ What “aging your way” looks like when seniors are given the right information
✅ The difference between provider networks, prescription plans, and choosing the right option based on personal needs
✅ How Humana empowers its team to volunteer, connect, and serve locally

The episode also lifts the curtain on Heart2Heart’s mission-driven model—now 15 years strong—and how volunteers like Dani began their journey through service and continued building bonds with seniors long after initial visits.

From stories about an elderly Filipino woman who still calls to share Bible verses, to real-life examples of how Heart2Heart is stepping in to meet practical needs like diapers, wheelchairs, and food—this episode is both a celebration and a call to action.

💡 Whether you’re a senior navigating Medicare, a caregiver trying to understand your options, or someone looking to give back, this episode offers clarity, heart, and hope.

📞 Interested in speaking with Humana directly?
Call John Jackson’s local team at (954) 849-4237
Or visit: www.humana.com

💖 Become a Champion for Seniors with Heart2Heart:
Visit www.heart2heartoutreach.org to give monthly and support seniors in your community.

🎧 Heart2Heart Senior Radio – where every heart has a story, and we’re here to listen.

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Our mission is to provide seniors, their families, and caregivers with resources, insights, and meaningful connections to improve their quality of life. If you enjoyed this episode, please subscribe, leave a review, and share it with someone who could benefit from this conversation.

For more information about Heart2Heart Senior Radio and our programs, visit heart2heartoutreach.org.

This episode is proudly underwritten by Arosa Care, providing holistic care solutions for seniors. Learn more at arosacare.com.

Podcast production by Visuals by Momo. Visit www.visualsbymomo.com to learn more about their storytelling and video production services.

Together, let’s make a difference in the lives of seniors.