💡In this powerful episode, Dr. Connie Cheung sits down with Neal K. Shah, founder and CEO of CareYaya, to explore how personal caregiving experience and tech innovation collide to reshape home health and insurance advocacy.

Neal’s journey—from caring for his wife and grandfather to leaving finance and building a compassionate startup—led him to create CareYaya, which pairs pre-health college students with families needing home care for elderly loved ones and medically vulnerable children. CareYaya’s model improves service quality, supports student caregivers’ clinical hours, and compensates them well.

Additionally, Neal co-founded Counterforce Health, an AI-powered platform that assists families in overturning insurance claim denials, achieving an approval success rate of over 70% with customized appeals.

In this episode, we dig into: The origin story and emotional motivation behind his ventures How CareYaya matches students and families, ensuring accountability and compassion The mechanics and impact of AI in reversing denials The broader vision for equitable, tech-enabled caregiving

📚 Book: His new book is Insured to Death: How Health Insurance Screws Over Americans — And How We Take It Back. CareYaya+1

🔗 Websites: CareYaya: careyaya.org Counterforce Health: counterforcehealth.org

📱 Find Neal on Social Media: Neal is on X (formerly Twitter) as @NealKShah X (formerly Twitter)