The workplace is evolving faster than ever—and the office must evolve with it. In this episode of I Hear Design, host Robert Nieminen sits down with Allan W. Smith, President of the Americas and Chief Product Officer at Steelcase, to explore how decades of its workplace research are shaping the future of work.

Smith shares insights into designing offices that balance privacy with collaboration, support equitable hybrid meetings, and harness the power of AI. He also discusses how sustainability, neurodiversity, and well-being are redefining what a successful workplace looks like. Plus, we look ahead to the next decade and how space will adapt to new technologies and workstyles yet to emerge.

Whether you’re an architect, designer, or workplace strategist, this conversation will change the way you think about the office—and its role in building community, culture, and creativity.