Think your turnover isn’t that bad? You might be missing the blind spots that are costing your agency thousands.
In this episode, Kris Foss and Chet Tschetter from UMN’s Direct Support Workforce Solutions share stories of agencies that turned the corner—from defensive to proactive, from crisis to culture change. You’ll hear about common leadership blind spots, the power of digging into workforce data, how to build buy-in across your organization, and why tech and the next generation of leaders will shape the DSP workforce of the future.
Whether you’re an executive director, HR leader, or program manager, this conversation will help you see what’s possible—and where to start.
Learn more:
-- UMN Direct Support Workforce Solutions - https://dsws.umn.edu/
-- Frontline Initiative - a free online magazine Connecting DSPs to the Issues that Matter - https://ici.umn.edu/series/7
-- National Frontline Supervisor Competencies - https://ici.umn.edu/products/553
-- Frontline Supervisor Assessment - https://ici.umn.edu/products/555
--The Institute on Community Integration at the University of Minnesota - https://ici.umn.edu/
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