If you’ve ever felt trapped in the cycle of high vacancy and high turnover, this episode will feel like oxygen.
In Part 2 of my interview with Joe Macbeth and Dan Hermreck of NADSP, we dig into the data, the myths, and the practical steps that are actually helping agencies go from 40% turnover to 10% turnover — with DSP credentialed staff.
If you lead an IDD provider agency, this is essential listening.
If you care about building a more stable, skilled, and respected DSP workforce… even more so.
TIMESTAMPS
00:00 - Why the industry treats 40% turnover as “normal”
03:07 - The hidden cost of relying on intuition instead of competency
07:22 - What agencies with 10% DSP turnover do differently
11:48 - Why credentialing changes culture — not just résumés
15:09 - What states are finally recognizing about DSP skills
18:41 - The fight for fair DSP classification (and why it matters)
22:14 - How frontline supervisor credentialing could change everything
26:55 - What leaders must challenge if they want real retention
Links & Resources
Learn more about NADSP’s E-Badge Academy:
https://nadsp.org/services/the-nadsp-e-badge-academy/
Get “The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams”
Learn how high-retention agencies spot — and fix — these issues fast.
https://iddleader.com/burnout

Do your frontline supervisors sometimes unintentionally contribute to staff turnover? I know how it feels... Most supervisors were never trained to lead. Get The 7 Quiet Danger Signs Your Supervisors Are Burning Out Their Teams and learn how high-retention agencies spot — and fix — these issues fast. https://iddleader.com/burnout