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39: Guiding Users Through Change
Manage episode 220512742 series 1445576
Change is inevitable, but unless you bring the people using your product along for the ride, you’re going to find that at least some of them are going to get left behind. Alice, Curtis and Jelly take a look at changes they’ve made to their apps, how they’ve approached them in the past, and ways to mitigate problems.
Show notes:
Chapters
1. Introductions (00:00:00)
2. How do you prepare and plan for making changes? (00:03:33)
3. What are examples of good in-app messaging? (00:17:50)
4. Do you do anything externally to introduce changes? (00:26:00)
5. Wrap-up (00:30:28)
67 episodes
Manage episode 220512742 series 1445576
Change is inevitable, but unless you bring the people using your product along for the ride, you’re going to find that at least some of them are going to get left behind. Alice, Curtis and Jelly take a look at changes they’ve made to their apps, how they’ve approached them in the past, and ways to mitigate problems.
Show notes:
Chapters
1. Introductions (00:00:00)
2. How do you prepare and plan for making changes? (00:03:33)
3. What are examples of good in-app messaging? (00:17:50)
4. Do you do anything externally to introduce changes? (00:26:00)
5. Wrap-up (00:30:28)
67 episodes
All episodes
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