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Tired of saying it’s faster if I do it myself? We dive into a practical, human way to break the bottleneck and build a business that runs with you, not because of you. Our guest, Brittany Bettini of I Need a VA, lays out a straightforward blueprint: start with a life audit, delegate low-joy work, and capture your “pie recipe” in clear SOPs so results stay consistent even when hands change.
We get honest about control, especially the hyper-independence many women entrepreneurs carry into their businesses. Brittany shares how she moved from doing everything to doing only what lights her up—coaching, teaching, creating—while VAs handle operations, inboxes, research, scheduling, design assets, and home tasks like groceries and laundry. The key isn’t just offloading tasks; it’s choosing what to keep based on joy, genius, and revenue impact, then backing the rest with documentation that a new hire can follow on day one.
You’ll hear how to use Loom and AI to turn screen recordings into step-by-step SOPs, why in-house virtual assistants (especially experienced Filipino VAs) protect your IP and culture, and how to structure training so your team writes and updates the manuals as they work. We cover mistakes to avoid—like over-relying on agencies for core functions—and the management rhythms that keep quality high without micromanaging: clear outcomes, visible dashboards, and monthly SOP reviews. Think of delegation like a pendulum: initial training takes time and money, then the swing returns with compounding freedom, focus, and revenue.
If you’re ready to stop being the bottleneck and start being the leader, this conversation gives you the tools and the nudge to move.

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Chapters

1. How to Delegate Tasks in Your Small Business with Brittany Bettini (00:00:00)

2. Why Letting Go Feels Hard (00:00:35)

3. Meet Brittany And Her VA Approach (00:01:49)

4. Control, Identity, And Bottlenecks (00:02:50)

5. The Life Audit Method (00:04:16)

6. Start At Home To Reclaim Time (00:05:19)

7. Choose Joy And Delegate The Rest (00:06:43)

8. Balance, Pendulums, And ROI (00:09:04)

9. Hiring Right Beats Delegating Wrong (00:10:01)

10. Build In‑House Knowledge And SOPs (00:11:04)

11. SOPs Without Micromanaging (00:12:08)

12. Using AI And Loom For Training (00:13:03)

13. Training VAs To Create SOPs (00:15:16)

14. The DIY Hiring Guide And Support (00:16:51)

15. Managing, Monitoring, And Ongoing Training (00:18:32)

16. Resources, Referrals, And Closing (00:19:23)

477 episodes