This episode of Inside Automotive features Jay Abraham, renowned business growth strategist and founder of The Abraham Group, who explains how dealerships can uncover hidden profit opportunities already within their operations. Abraham discusses how small, strategic adjustments across sales, service, and customer engagement can combine to create exponential gains.

Topics explored in the conversation:

• The value of overlooked performance indicators (OPIs) beyond traditional KPIs
• Maximizing existing assets, leads, and referral relationships to improve yield
• Simple communication and process adjustments that boost sales and service outcomes
• Using systematic testing and variation to uncover high-impact performance shifts
• Borrowing proven strategies from other industries to gain a competitive edge
• Aligning every dollar and hour spent with measurable profit potential

Abraham’s insights emphasize that incremental refinements, applied consistently across the dealership, can compound dramatically to elevate profitability without increasing costs.

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